Personalized Service
1800BeYourBestSM offers you your very own Client Services Consultant who will stay with you every step of the way on your cosmetic surgery journey. With just one phone call to 1-800-541-3195 you can gain access to your Client Services Consultant along with a one-on-one consultation with a board certified surgeon.
What makes our Client Serivces Consultants unique? They are all caring and knowledgeable professionals who will answer your questions to find the right board-certified surgeon and guide you through your journey.
Learn more about our personalized service in the words of Erin, one of our Client Services Consultants.
My Own Cosmetic Surgery Journey
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I had my first cosmetic surgery procedure when I was 21. I was really big on working out then, was jogging daily, and had dropped a lot of weight. But I still had this area in my hips that just would not go away. When I lose weight, I lose it mostly on top, and a lot of my breast volume had disappeared because I’d gotten so skinny. I went in for a breast augmentation, but the plastic surgeon said she’d rather sculpt my hips and thighs, that I was the perfect candidate for liposculpture. So I did that first, and continued to work on my body. But the way genetics work, my breasts never came back. It always bothered me, so I went in and had them done next. |
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Having had plastic surgery myself, I can really relate to the patients. It can be a scary thing for many people, not only to be spending thousands of dollars but to be changing their bodies. I had a gentleman who’s a body builder come in the other day – a huge man – who wanted his nose done. He was really nervous, and it was great to be able to say, “I know what you’re going through.”
What I Do
The patients really relate to the Client Services Consultants, or CSCs. The staff at the doctor’s office where I work tells me that people come back asking for me. I enjoy making a connection with patients and oftentimes wonder how everything turned out for them months down the road.
My job works like this: The phone center tells the patient that there will be a representative to meet with them when they get to the doctor’s office. I go online the night before and take a peek at how many patients are set up for the day and what they’re expecting when they come in. I always like to greet the patients before they meet the doctor, introduce myself and ask if they have any questions that weren’t answered over the phone or any concerns that I can be working on while they’re with the doctor. We can’t answer any medical questions, of course, but we can welcome them to the office and make sure they’re comfortable. It helps so much to give them that personal experience and to be there with them. After the doctor meets with them, I sit down and we go over the finance portion. Sometimes we chat about their meeting with the doctor, and they’ll ask me if I’ve had plastic surgery, so I share my experiences with them. It’s fun to get a feel for what type of patient they are. Some people are so insecure about certain parts of their body, and cosmetic surgery gives them more confidence.
Why I Love My Job
We see a lot of different patients. Some are teenage girls who come in for surgery as a graduation present from their parents, and then there are the young moms. They’re some of my favorites! They’ll have all this loose skin and stretch marks, and they’ll say, “I work out and I’m not overweight, but look at what my babies did!” It’s remarkable to see them come back after they’ve gotten their bodies back and they’re feeling like they’re themselves again. I also referred my mom and she had her eyes done, a breast reduction and lift. She was always very shy and reserved, and she used to say that she had all this energy inside but she looked so tired. Now you can see that energy in her face. I had never really noticed her beautiful eyes before, but since her eye lift they just sparkle! And when we go shopping together for clothes she’s almost giddy because she can try on cute little tank tops and they fit! She knows she looks good again – and everyone can see it in her, too!”
If you want to put the sparkle back in your eyes, get your pre-baby figure back, or just have a little nip tuck to help you be your best, 1800BeYourBest is waiting to hear from you. With our nationwide network of board-certified surgeons, we can help uncover the new you!